Portfolio Outline - Christopher Plumley

Waynesboro Downtown Development, Inc. 10/06 - 11/07 Interim, Executive Director
Director of Promotions
  1. Responsible for the day to day operations of the office.
  2. Responsible for attending meetings with committees, boards and city officials.
  3. Prepared meeting minutes and agendas.
  4. Follow-up on the requests of the Board of Directors.
  5. Collect information and file required Virginia Main Street reports.
  6. Responsible for promoting events; selling event sponsorships.
  7. Maintain computer files and backups.
  8. Began a regular routine of visits with downtown stakeholders to establish relationship
  9. Revised a portion of the WDDI Policy Manual in the areas Finance and Drugs.
10. Worked with City of Waynesboro official in projects
11. Responsible for contracting with various vendors and merchants for events.
12. Update current website using interface and HTML.
13. Organized and presented a very successful Waynesboro Chili Blues n' Brews festival.
14. Opened and maintained a website and blog for the Chili event.
15. Organized and presented a very successful Main Street Muscle Car Show - 2007
Waynesboro Country Club 11/05 - 08/06 Business Manager
  1. Responsible for day to day business operations of the country club.
  2. Responsible for Accounts Receivable, monthly billing and member account reconciliation.
  3. Responsible for Accounts Payable, posting, reconciling and payment.
  4. Responsible for processing of daily Sales Journals.
  5. Responsible for processing Special Function billing.
  6. Accounting for daily receipts, new member set up and first month billing pro rates.
  7. Responsible for reconciling Cash Sales from Snack Bars with manual tickets.
  8. Responsible for reconciling Vending Sales.
  9. Responsible for month end sales tax filing.
10. Responsible for Stock Transactions.
11. Responsible for month end statement processing for Board of Directors.
12. Responsible for Annual Meeting preparation and notification.
13. Responsible for Year-End Tax processing W-2's, 1099's and related filings.
Vermont Telephone / VTel Internet 06/01 - 11/05 Internet Technical Support
Help Desk
  1. Help Desk support for Windows (98, Me, 2000 and XP) and Macintosh thru OS X
  2. eMail and browser configuration and support.
  3. Monitoring phone lines and recommending Telephone company repairs.
  4. Reply to eMail request for support, billing and general information.
  5. Hosting consultant for web site customers.
  6. Accounting for daily receipts, new account set up and account analysis and resolution.
  7. Set up and maintain Content Filter for local schools and other customers.
  8. Test returned equipment and package for new customers.
Just for Feet 3/00 - 11/00 Operations Manager
Store Manager
  1. Operation manager of warehouse for sports shoes, boots, clothing and accessories.
  2. Manage 3-6 warehouse personnel to process incoming and outgoing shipments.
  3. Manage store with 8-15 personnel to meet daily retail sales goals.
  4. Develop system for online sales and shipping; using nation wide inventory and store
      distribution points based on VT100 inventory system to provide quick delivery to customers.
  5. Investigate employees suspected of theft, fraud (label switching) and other employee and
      customer schemes.
Marlock, Inc. 6/98 - 3/00 Special Projects Manager
Sales Project Coordinator
  1. Maintain work-in-process inventory controls to provide timely delivery of products
      for special projects.
  2. Develop and maintain procedures for prospecting new customers on line and at trade shows.
  3. Coordinate delivery and receipt for out-sourced project to meet current plant production and
      timely delivery.
Malone's Coffee Service 5/97 - 6/98 Territory Manager
Office Manager
  1. Route sales; maintain current customer base and increase sales.
  2. Develop weekly and monthly new customer development goals.
  3. Maintain warehouse inventory, set up and operation to meet customer demands.
  4. Office manager; develop business office procedures for accounts receivable and payable.
Byrne Wood Floors 2/96 - 5/97 Plant Manager
  1. Develop work flow within current plant configuration.
  2. Redesign work flow, plant and workstation layout.
  3. Review, purchase, install and operate panel saw to increase production capacity.
  4. Develop daily schedule to double production of laminated flooring.
  5. Build barrel stove for heating plant.
  6. Hire and train more employees on various workstation. (Including safety training.)
  7. Operate molder, planer band saw, panel saw, glue machine and forklift.
  8. Work with owner to expand sales program.
Metron Environmental 12/95 – 2/96 Territory Manager & Salesmen
  1. Using my Water Quality Association (WQA) skills (See WaterCare below) and learning their
       "sales system" I organized, surveyed and presented a package of products for home water and
      air filtration to customers.
  2. Collect survey data for call center follow up
American Remodeling - Sears Siding 10/95 – 11/95 Territory Manager & Salesmen
  1. After sales training I presented Sear Siding to pre-selected customers
  2. Sales visits included complete exterior home survey and calculations for siding,
      sofit and trim products.
Ocean Health Products 2/93 – 8/95 IT, Operations & Customer Service Manager
  1. Designed new order form and organized daily processing of orders using
      existing hardware and software.
  2. Take inbound calls for "Shark Cartilage " products.
  3. Consult with customers on product usage.
  4. Surveyed, purchased, installed and operated new shipping and accounting
      software packages from Federal Express, UPS and USPS.
  5. Negotiated shipping rates with UPS and Fed Ex.
  6. Organized product storage area to allow prompt shipping of products.
  7. Surveyed, purchased and installed new telephone system.
  8. Managed customer database to insure customers were not running out of their products.
      Developed an
      outbound calling plan for Customer Service personnel.
  9. Organized customer database for promotional mailings.
10. Surveyed, purchased, installed and operated new banking / credit card processing software.
11. Trained new Customer Service personnel.
Vanguard Telephone 1984 - 1985 Office & store manager, field services dispatcher,
client training & inventory control
  1. Manage office and store for retail sales and accounting.
  2. Coordinate sales and installation teams for timely installation of equipment and
      scheduled service calls.
  3. Set up and maintain retail store for telephones and related equipment
  4. Receive customer calls and dispatch service technicians.
  5. Processed payroll, accounts receivable and payables using existing system
Raymond S. Roberts 1975 – 1984 Assistant office & data processing manager and
interim service manager
  1. Working with in the existing system redesigned departmental forms, established
      bidding system for large purchases of office supplies and equipment.
  2. Processed daily, weekly and end of month journals for financial statement.
  3. Researched, reviewed, selected and installed new computer system for parts and
      accounting departments.
  4. Redesigned the departmental forms (eliminated four) to minimize paperwork, streamline
      computer input and saving time and money.
  5. Designed input schemes within the parameters of the computer system for more efficient output.
      (This computer system did not even sort alphabetically for accounts receivable statements.)
  6. Organized product storage area to allow prompt shipping of products.
  7. Processed all warranty claims, new car, used car, service orders and parts tickets through
      the accounting and submission systems.
  8. Processed account receivable aging both manually and through the new system.
  9. Assistant service manager & interim service and body shop manager
10. Maintained new and used car inventories and processed new car invoices for sales information books.
11. Worked with finance companies to maintain proper inventory records, payment schedules and
      allowances for program vehicles (rentals, leases, driver education and sales promotion.)
12. Trained personal on the accounting and parts computer system.
13. Participated in General Motors schools for Business Office management, warranty processing, service
      managers and parts managers
U. S. Navy 1971 – 1975 Intelligence Analyst & Operations team member
  1. Basic training Company Clerk. Responsible for all Company records; service folders,
      shot records, order processing, leave request and mail.
      Maintain clean and orderly Company office.
  2. Yeoman "A" school (second in class). Learned Navy paperwork schemes, processing
      and office procedures.
  3. Achieved the rank of Seaman Third Class (E-4)
  4. Selected for serving at the Naval Investigative Service Headquarters, Alexandria, Va.
      received a clearance above Top Secret.
  5. Worked as part of the Counterintelligence office as an analyst, briefer and trainer.
  6. Responsible for operations of the Port Security office. Designed and maintained a
      system for tracking significantat sea and in port for use in scheduling classified testing events.
  7. Daily review of intelligence information for use in briefing and counter intelligence planning
  8. Reviewed case files relating to criminal activity within the Navy and involving Navy personnel
      outside Naval jurisdiction.
  9. Participated in photographic, signal, illegal substance and counterintelligence collection operations.
Other Positions: 1964 – 1971 CVPS, Mail Room Assistant (2 years)

Metro Mail, Materials Expediter

First New Haven National Bank, Night Auditor

Sherwin Fish, Mason Tender